/* Concierge Pilot — Shared groomer styling
   Brand vars are injected by groomer.js applyTheme() */
:root{
  --brand:#5b3aa6; --brand-dark:#3d2473; --accent:#f6c84c;
  --bg:#fbfaff; --bg-alt:#f4f1fb; --text:#1d1730; --muted:#7a7088;
  --rule:rgba(29,23,48,0.10);
  --font-head:'Playfair Display',serif; --font-body:'Inter',sans-serif;
}
[data-theme="dark"]{
  --bg:#0e0a18; --bg-alt:#171125; --text:#f1edff; --muted:#9d92b3;
  --rule:rgba(255,255,255,0.10);
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth;overflow-x:hidden}
body{font-family:var(--font-body);font-weight:400;color:var(--text);background:var(--bg);line-height:1.55;-webkit-font-smoothing:antialiased;min-height:100vh}
h1,h2,h3,h4{font-family:var(--font-head);font-weight:600;color:var(--text);letter-spacing:-0.01em}
a{color:var(--brand);text-decoration:none;transition:opacity 0.2s}
a:hover{opacity:0.75}
button{font-family:inherit;cursor:pointer;border:none}
img{max-width:100%;display:block}

/* NAV */
.nav{position:fixed;top:0;left:0;right:0;z-index:100;padding:14px 28px;background:color-mix(in srgb,var(--bg) 92%,transparent);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);border-bottom:1px solid var(--rule);display:flex;justify-content:space-between;align-items:center}
.nav-logo{display:flex;align-items:center;gap:10px}
.nav-logo-mark{width:36px;height:36px;background:var(--brand);border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-family:var(--font-head);font-weight:700;font-size:1.05rem;flex-shrink:0;box-shadow:0 4px 12px rgba(0,0,0,0.15)}
.nav-logo-text{font-family:var(--font-head);font-weight:600;font-size:1.2rem;color:var(--text);letter-spacing:-0.01em}
.nav-links{display:flex;gap:24px;align-items:center}
.nav-links a{color:var(--muted);font-size:0.82rem;font-weight:500;letter-spacing:0.02em;text-transform:uppercase}
.nav-links a:hover,.nav-links a.active{color:var(--brand);opacity:1}
.nav-cta{background:var(--brand);color:#fff;padding:10px 20px;border-radius:999px;font-size:0.75rem;font-weight:600;letter-spacing:0.08em;text-transform:uppercase;transition:all 0.2s}
.nav-cta:hover{background:var(--brand-dark);color:#fff;opacity:1;transform:translateY(-1px)}
.theme-link{background:none;color:var(--muted);font-size:0.78rem;letter-spacing:0.02em;cursor:pointer;padding:0;border:0;font-family:inherit}
.theme-link:hover{color:var(--brand)}

/* HERO */
.hero{position:relative;min-height:90vh;display:flex;align-items:center;justify-content:center;text-align:center;padding:160px 24px 80px;overflow:hidden;background:linear-gradient(135deg,var(--brand-dark) 0%,var(--brand) 60%,var(--accent) 140%);color:#fff}
.hero::after{content:"";position:absolute;inset:0;background:radial-gradient(ellipse at 70% 30%,rgba(255,255,255,0.18),transparent 60%);pointer-events:none}
.hero-content{position:relative;z-index:2;max-width:860px}
.hero-eyebrow{display:inline-block;padding:7px 18px;background:rgba(255,255,255,0.15);color:#fff;border-radius:999px;font-size:0.65rem;letter-spacing:0.3em;text-transform:uppercase;font-weight:700;margin-bottom:20px;backdrop-filter:blur(8px)}
.hero h1{color:#fff;font-size:clamp(2.4rem,6vw,4.4rem);line-height:1.05;margin-bottom:18px;text-shadow:0 4px 30px rgba(0,0,0,0.2)}
.hero h1 em{font-style:italic;color:var(--accent);font-weight:500}
.hero-tagline{font-size:1.15rem;color:rgba(255,255,255,0.92);max-width:620px;margin:0 auto 32px;line-height:1.55;font-weight:300}
.hero-ctas{display:flex;gap:14px;justify-content:center;flex-wrap:wrap}
.btn-primary{background:#fff;color:var(--brand);padding:16px 34px;border-radius:999px;font-size:0.85rem;font-weight:600;letter-spacing:0.18em;text-transform:uppercase;transition:all 0.2s;box-shadow:0 8px 24px rgba(0,0,0,0.18);display:inline-flex;align-items:center;gap:8px}
.btn-primary:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(0,0,0,0.25);color:var(--brand-dark);opacity:1}
.btn-ghost-white{background:transparent;color:#fff;padding:16px 32px;border-radius:999px;font-size:0.85rem;font-weight:600;letter-spacing:0.18em;text-transform:uppercase;border:1.5px solid rgba(255,255,255,0.6);transition:all 0.2s}
.btn-ghost-white:hover{background:#fff;color:var(--brand);border-color:#fff}

/* SECTION */
.section{padding:96px 28px;max-width:1200px;margin:0 auto}
.section-alt{background:var(--bg-alt);max-width:100%}
.section-alt > .section-inner{max-width:1200px;margin:0 auto;padding:0 28px}
.section-header{text-align:center;margin-bottom:56px}
.section-header .eyebrow{display:inline-block;color:var(--brand);font-size:0.72rem;letter-spacing:0.3em;text-transform:uppercase;font-weight:700;margin-bottom:12px}
.section-header h2{font-size:clamp(2rem,4vw,3rem);line-height:1.1;margin-bottom:14px}
.section-header h2 em{font-style:italic;color:var(--brand);font-weight:500}
.section-header p{color:var(--muted);font-size:1.05rem;max-width:640px;margin:0 auto;line-height:1.6}

/* DECISION TREE — the wow */
.dt{background:var(--bg);border:1px solid var(--rule);border-radius:24px;padding:36px 28px;box-shadow:0 20px 60px rgba(0,0,0,0.06)}
.dt-step{display:none}
.dt-step.active{display:block;animation:dtFade 0.4s ease}
@keyframes dtFade{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}
.dt-progress{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px;gap:8px}
.dt-dot{flex:1;height:4px;background:var(--rule);border-radius:2px;position:relative;overflow:hidden}
.dt-dot.active{background:var(--brand)}
.dt-dot.done{background:var(--brand)}
.dt-step-num{font-size:0.72rem;letter-spacing:0.2em;text-transform:uppercase;color:var(--brand);font-weight:600;margin-bottom:8px}
.dt-step h3{font-size:clamp(1.5rem,3vw,2rem);margin-bottom:8px}
.dt-step p.dt-help{color:var(--muted);font-size:0.95rem;margin-bottom:24px}
.dt-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:24px}
.dt-tile{background:var(--bg-alt,#fafafa);border:2px solid var(--rule);border-radius:16px;padding:18px 14px;cursor:pointer;text-align:center;transition:all 0.2s;position:relative;overflow:hidden}
.dt-tile:hover{border-color:var(--brand);transform:translateY(-3px);box-shadow:0 8px 22px rgba(0,0,0,0.08)}
.dt-tile.selected{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 8%,var(--bg))}
.dt-tile.selected::after{content:"✓";position:absolute;top:8px;right:10px;width:22px;height:22px;background:var(--brand);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:0.78rem;font-weight:700}
.dt-tile-icon{font-size:2.2rem;margin-bottom:8px;display:block;line-height:1}
.dt-tile-img{width:100%;aspect-ratio:1.4;object-fit:cover;border-radius:8px;margin-bottom:8px;background:var(--rule)}
.dt-tile-title{font-family:var(--font-head);font-weight:600;font-size:0.95rem;color:var(--text);margin-bottom:4px}
.dt-tile-sub{font-size:0.74rem;color:var(--muted);line-height:1.3}
.dt-actions{display:flex;justify-content:space-between;align-items:center;margin-top:24px;flex-wrap:wrap;gap:12px}
.dt-back,.dt-next{padding:12px 28px;border-radius:999px;font-size:0.78rem;font-weight:600;letter-spacing:0.1em;text-transform:uppercase;transition:all 0.2s;cursor:pointer;border:0}
.dt-back{background:transparent;color:var(--muted);border:1px solid var(--rule)}
.dt-back:hover{color:var(--text);border-color:var(--text)}
.dt-next{background:var(--brand);color:#fff}
.dt-next:hover{background:var(--brand-dark);transform:translateY(-1px)}
.dt-next:disabled{opacity:0.4;cursor:not-allowed}
.dt-addons{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px;margin-bottom:20px}
.dt-addon{display:flex;align-items:center;gap:10px;padding:12px 14px;background:var(--bg-alt,#fafafa);border:1.5px solid var(--rule);border-radius:12px;cursor:pointer;transition:all 0.2s}
.dt-addon:hover{border-color:var(--brand)}
.dt-addon input{accent-color:var(--brand);width:18px;height:18px;flex-shrink:0}
.dt-addon-label{flex:1;font-size:0.92rem;font-weight:500}
.dt-addon-price{font-variant-numeric:tabular-nums;color:var(--brand);font-weight:600;font-size:0.9rem}
.dt-addon.selected{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 6%,var(--bg))}

/* RESULT */
.dt-result{text-align:center;padding:24px}
.dt-result-eyebrow{font-size:0.74rem;letter-spacing:0.25em;text-transform:uppercase;color:var(--muted);font-weight:600;margin-bottom:12px}
.dt-result-price{font-family:var(--font-head);font-weight:700;font-size:clamp(2.6rem,7vw,4.2rem);color:var(--brand);line-height:1;margin-bottom:8px;font-variant-numeric:tabular-nums}
.dt-result-sub{color:var(--muted);font-size:0.95rem;margin-bottom:28px}
.dt-result-breakdown{background:var(--bg-alt);border-radius:14px;padding:16px 18px;margin-bottom:22px;text-align:left;font-size:0.88rem;color:var(--muted)}
.dt-result-breakdown div{display:flex;justify-content:space-between;align-items:center;padding:5px 0;font-variant-numeric:tabular-nums;min-width:0}
.dt-result-breakdown div span:first-child{flex:1;min-width:0;padding-right:16px}
.dt-result-breakdown div span:last-child{min-width:80px;text-align:right;font-variant-numeric:tabular-nums}
.dt-consult{background:#fff7e6;border:1px solid #f3c46a;color:#7a4f00;border-radius:12px;padding:16px;margin-bottom:18px;font-size:0.88rem;line-height:1.5}

/* SERVICES */
.svc-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:18px}
.svc-card{background:var(--bg);border:1px solid var(--rule);border-radius:18px;padding:24px 22px;text-align:center;transition:all 0.2s}
.svc-card:hover{transform:translateY(-3px);box-shadow:0 10px 26px rgba(0,0,0,0.08);border-color:var(--brand)}
.svc-icon{font-size:2.4rem;margin-bottom:12px}
.svc-card h4{font-size:1.1rem;margin-bottom:6px}
.svc-card p{color:var(--muted);font-size:0.88rem;line-height:1.5}

/* HOURS / CONTACT */
.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:36px;align-items:start}
@media(max-width:760px){.contact-grid{grid-template-columns:1fr}}
.hours-list{list-style:none;padding:0}
.hours-list li{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--rule);font-size:0.95rem}
.hours-list li.today{font-weight:600;color:var(--brand)}
.hours-list li span:last-child{font-variant-numeric:tabular-nums;color:var(--muted)}
.hours-list li.today span:last-child{color:var(--brand)}

/* CHATBOT */
.cp-chat-fab{position:fixed;bottom:24px;right:24px;z-index:600;background:var(--brand);color:#fff;width:60px;height:60px;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 10px 30px rgba(0,0,0,0.2);font-size:1.6rem;transition:all 0.2s;border:0}
.cp-chat-fab:hover{transform:scale(1.06);background:var(--brand-dark)}
.cp-chat-panel{position:fixed;top:100px;bottom:96px;right:24px;width:min(380px,calc(100vw - 32px));background:var(--bg);border:1px solid var(--rule);border-radius:20px;box-shadow:0 30px 80px rgba(0,0,0,0.18);display:none;flex-direction:column;overflow:hidden;z-index:600}
.cp-chat-panel.open{display:flex}
.cp-chat-header{background:var(--brand);color:#fff;padding:16px 20px;display:flex;justify-content:space-between;align-items:center;flex-shrink:0}
.cp-chat-header b{font-family:var(--font-head);font-weight:600;font-size:1.05rem}
.cp-chat-close{background:none;color:#fff;font-size:1.2rem;border:0;cursor:pointer}

/* Chat tab bar — mirrors Hibachio's tab pattern */
.cp-tab-bar{display:flex;background:var(--bg);border-bottom:1px solid var(--rule);flex-shrink:0}
.cp-tab-btn{flex:1;background:transparent;border:none;color:var(--muted);padding:12px 6px;font-family:inherit;font-size:0.7rem;font-weight:700;letter-spacing:0.14em;text-transform:uppercase;cursor:pointer;border-bottom:2px solid transparent;transition:all 0.15s;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}
.cp-tab-btn:hover{color:var(--brand)}
.cp-tab-btn.active{color:var(--brand);border-bottom-color:var(--brand)}
.cp-tab-btn.disabled{opacity:0.4;cursor:not-allowed;pointer-events:none}

.cp-chat-msgs{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px}
.cp-chat-msgs.hidden{display:none}
.cp-msg{padding:10px 14px;border-radius:16px;max-width:84%;font-size:0.92rem;line-height:1.45}
.cp-msg.bot{background:var(--bg-alt);color:var(--text);align-self:flex-start;border-bottom-left-radius:4px}
.cp-msg.user{background:var(--brand);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.cp-chat-form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--rule);flex-shrink:0}
.cp-chat-form.hidden{display:none}
.cp-chat-form input{flex:1;padding:10px 14px;border-radius:999px;border:1px solid var(--rule);background:var(--bg-alt);color:var(--text);font-family:inherit;font-size:0.92rem}
.cp-chat-form input:focus{outline:none;border-color:var(--brand)}
.cp-chat-form button{background:var(--brand);color:#fff;border-radius:50%;width:38px;height:38px;display:flex;align-items:center;justify-content:center;cursor:pointer;border:0}
.cp-chat-form button:hover{background:var(--brand-dark)}

/* Tab content panes (Ticket / Voice) — sit alongside the chat msgs area, swap via .show */
.cp-tab-content{display:none;flex:1;overflow-y:auto;background:var(--bg-alt);padding:0}
.cp-tab-content.show{display:block}

/* Ticket pane */
.cp-ticket-empty{padding:36px 24px;text-align:center;color:var(--muted);font-size:0.92rem;line-height:1.55}
.cp-ticket{padding:18px 18px 22px}
.cp-ticket-head{margin-bottom:14px}
.cp-ticket-eyebrow{font-size:0.66rem;letter-spacing:0.22em;text-transform:uppercase;color:var(--brand);font-weight:700;margin-bottom:6px}
.cp-ticket-title{font-family:var(--font-head);font-weight:600;font-size:1.15rem;color:var(--text);line-height:1.25}
.cp-ticket-section{background:var(--bg);border:1px solid var(--rule);border-radius:12px;padding:12px 14px;margin-bottom:10px}
.cp-ticket-row{display:flex;justify-content:space-between;align-items:baseline;gap:10px;padding:5px 0;font-size:0.9rem;color:var(--text)}
.cp-ticket-row .name{flex:1;min-width:0}
.cp-ticket-row .price{font-variant-numeric:tabular-nums;color:var(--brand);font-weight:600;flex-shrink:0}
.cp-ticket-row.muted{color:var(--muted);font-size:0.84rem}
.cp-ticket-row.muted .price{color:var(--muted);font-weight:500}
.cp-included-label{font-size:0.66rem;letter-spacing:0.18em;text-transform:uppercase;color:var(--muted);font-weight:700;margin-bottom:6px}
.cp-included-list{list-style:none;padding:0;margin:0}
.cp-included-list li{padding:3px 0;font-size:0.84rem;color:var(--muted);display:flex;align-items:center;gap:8px}
.cp-included-list li::before{content:"✓";color:#4caf50;font-weight:700;font-size:0.85rem}
.cp-ticket-totals{display:flex;justify-content:space-between;align-items:baseline;padding:6px 0;font-size:0.9rem;color:var(--muted)}
.cp-ticket-totals.grand{font-size:1.05rem;color:var(--text);font-weight:700;font-family:var(--font-head);padding-top:8px;border-top:1px solid var(--rule);margin-top:4px}
.cp-ticket-totals.grand .val{color:var(--brand);font-variant-numeric:tabular-nums}
.cp-ticket-warn{background:#fff7e6;border:1px solid #f3c46a;color:#7a4f00;border-radius:10px;padding:10px 12px;font-size:0.82rem;line-height:1.5;margin:10px 0}
[data-theme="dark"] .cp-ticket-warn{background:rgba(243,196,106,0.12);color:#f3c46a;border-color:rgba(243,196,106,0.35)}
.cp-ticket-actions{display:flex;flex-direction:column;gap:8px;margin-top:14px}
.cp-ticket-book{background:var(--brand);color:#fff;padding:13px 18px;border-radius:10px;font-size:0.78rem;font-weight:700;letter-spacing:0.12em;text-transform:uppercase;cursor:pointer;border:0;font-family:inherit;transition:all 0.15s;width:100%}
.cp-ticket-book:hover{background:var(--brand-dark);transform:translateY(-1px)}
.cp-ticket-modify{background:transparent;color:var(--muted);padding:10px;border-radius:10px;font-size:0.74rem;font-weight:600;letter-spacing:0.08em;text-transform:uppercase;cursor:pointer;border:1px solid var(--rule);font-family:inherit;transition:all 0.15s}
.cp-ticket-modify:hover{color:var(--brand);border-color:var(--brand)}

/* Voice pane */
.cp-voice{padding:24px 22px;text-align:center}
.cp-voice h3{font-family:var(--font-head);font-weight:600;font-size:1.25rem;color:var(--text);margin-bottom:10px}
.cp-voice p{font-size:0.9rem;color:var(--muted);line-height:1.55;margin-bottom:14px}
.cp-voice-phone{display:inline-flex;align-items:center;gap:10px;background:var(--brand);color:#fff;padding:14px 26px;border-radius:999px;font-size:1rem;font-weight:600;letter-spacing:0.04em;text-decoration:none;margin:8px 0 14px;transition:all 0.2s;font-family:var(--font-head)}
.cp-voice-phone:hover{background:var(--brand-dark);color:#fff;transform:translateY(-2px);box-shadow:0 10px 26px rgba(0,0,0,0.15);opacity:1}
.cp-voice-phone svg{width:18px;height:18px}
.cp-voice-note{font-size:0.78rem;color:var(--muted);line-height:1.5;margin-top:8px}

/* Browser-voice (Vapi web SDK) — primary CTA when configured */
.cp-voice-browser{display:flex;align-items:center;gap:14px;width:100%;max-width:340px;margin:6px auto 4px;padding:14px 18px;background:var(--brand);color:#fff;border:0;border-radius:14px;cursor:pointer;font-family:inherit;text-align:left;transition:all 0.18s;box-shadow:0 6px 20px rgba(0,0,0,0.10)}
.cp-voice-browser:hover{background:var(--brand-dark);transform:translateY(-2px);box-shadow:0 12px 28px rgba(0,0,0,0.14)}
.cp-voice-browser-icon{width:42px;height:42px;display:flex;align-items:center;justify-content:center;background:rgba(255,255,255,0.18);border-radius:50%;flex-shrink:0}
.cp-voice-browser-icon svg{width:22px;height:22px}
.cp-voice-browser-text{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}
.cp-voice-browser-title{font-weight:700;font-size:0.98rem;letter-spacing:0.01em}
.cp-voice-browser-sub{font-size:0.78rem;opacity:0.85;font-weight:500}
.cp-voice-or{display:flex;align-items:center;gap:10px;margin:14px 0 8px;color:var(--muted);font-size:0.74rem;letter-spacing:0.16em;text-transform:uppercase;font-weight:600}
.cp-voice-or::before,.cp-voice-or::after{content:"";flex:1;height:1px;background:var(--rule)}
.cp-voice-phone-secondary{background:transparent;color:var(--brand);border:1.5px solid var(--brand);padding:11px 22px;font-size:0.94rem}
.cp-voice-phone-secondary:hover{background:color-mix(in srgb,var(--brand) 8%,transparent);color:var(--brand);box-shadow:none}

/* Active call state (replaces buttons during browser call) */
.cp-voice-call-state[hidden]{display:none}
.cp-voice-call-state{margin:6px auto 10px;padding:18px;background:color-mix(in srgb,var(--brand) 6%,transparent);border:1px solid color-mix(in srgb,var(--brand) 30%,transparent);border-radius:14px;max-width:340px;text-align:center}
.cp-voice-call-pulse{display:flex;justify-content:center;margin-bottom:10px}
.cp-voice-call-pulse span{display:block;width:14px;height:14px;border-radius:50%;background:var(--brand);box-shadow:0 0 0 0 color-mix(in srgb,var(--brand) 60%,transparent);animation:cpPulse 1.4s infinite}
@keyframes cpPulse{0%{box-shadow:0 0 0 0 color-mix(in srgb,var(--brand) 50%,transparent)}70%{box-shadow:0 0 0 14px transparent}100%{box-shadow:0 0 0 0 transparent}}
.cp-voice-call-status{font-size:0.94rem;color:var(--text);font-weight:600;margin-bottom:4px}
.cp-voice-call-timer{font-size:1.4rem;color:var(--brand);font-weight:800;font-variant-numeric:tabular-nums;margin-bottom:14px}
.cp-voice-call-actions{display:flex;gap:10px;justify-content:center}
.cp-voice-call-btn{display:flex;align-items:center;gap:8px;padding:10px 16px;border-radius:10px;border:0;cursor:pointer;font-family:inherit;font-size:0.86rem;font-weight:600;transition:all 0.15s}
.cp-voice-call-btn svg{width:16px;height:16px}
.cp-voice-call-btn-mute{background:color-mix(in srgb,var(--text) 8%,transparent);color:var(--text)}
.cp-voice-call-btn-mute:hover{background:color-mix(in srgb,var(--text) 14%,transparent)}
.cp-voice-call-btn-mute.cp-voice-muted{background:color-mix(in srgb,var(--brand) 14%,transparent);color:var(--brand)}
.cp-voice-call-btn-end{background:#ef4444;color:#fff}
.cp-voice-call-btn-end:hover{background:#dc2626}

/* FOOTER */
footer{background:var(--bg-alt);padding:60px 28px 30px;color:var(--muted);font-size:0.88rem}
footer .ft-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:30px;max-width:1200px;margin:0 auto}
footer h5{font-family:var(--font-head);font-weight:600;color:var(--text);font-size:1.05rem;margin-bottom:14px}
footer a{color:var(--muted);display:block;padding:4px 0}
footer a:hover{color:var(--brand)}
footer .ft-bottom{max-width:1200px;margin:30px auto 0;padding-top:20px;border-top:1px solid var(--rule);text-align:center;font-size:0.78rem}

/* Booking form */
.book-form{display:grid;grid-template-columns:1fr 1fr;gap:14px;max-width:720px;margin:0 auto}
.book-form .full{grid-column:span 2}
@media(max-width:600px){.book-form{grid-template-columns:1fr}.book-form .full{grid-column:auto}}
.book-form label{display:block;font-size:0.75rem;letter-spacing:0.1em;text-transform:uppercase;font-weight:600;color:var(--muted);margin-bottom:6px}
.book-form input,.book-form select,.book-form textarea{width:100%;padding:12px 14px;border-radius:10px;border:1px solid var(--rule);background:var(--bg);color:var(--text);font-family:inherit;font-size:0.95rem}
.book-form input:focus,.book-form select:focus,.book-form textarea:focus{outline:none;border-color:var(--brand)}
.book-submit{padding:16px 32px;background:var(--brand);color:#fff;border-radius:999px;font-size:0.85rem;font-weight:600;letter-spacing:0.15em;text-transform:uppercase;cursor:pointer;border:0;transition:all 0.2s;justify-self:start}
.book-submit:hover{background:var(--brand-dark);transform:translateY(-1px)}
.book-status{padding:12px 16px;border-radius:10px;font-size:0.9rem;margin-top:12px}
.book-status.success{background:#e6f7ed;border:1px solid #4caf50;color:#1b5e20}
.book-status.error{background:#fdecea;border:1px solid #e57373;color:#7c1f1a}

/* POS / staff styles */
.pos-shell{display:grid;grid-template-columns:1fr 380px;height:100vh;background:var(--bg)}
@media(max-width:900px){.pos-shell{grid-template-columns:1fr}}
.pos-main{padding:24px;overflow-y:auto}
.pos-side{background:var(--bg-alt);border-left:1px solid var(--rule);padding:20px;display:flex;flex-direction:column;overflow-y:auto}
.pos-topbar{display:flex;justify-content:space-between;align-items:center;padding:14px 20px;background:var(--bg);border-bottom:1px solid var(--rule)}
.pos-card{background:var(--bg);border:1px solid var(--rule);border-radius:14px;padding:14px 16px;cursor:pointer;transition:all 0.2s}
.pos-card:hover{border-color:var(--brand);transform:translateY(-2px)}
.pos-card.active{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 6%,var(--bg))}
.pos-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:12px}
.cart-item{display:flex;justify-content:space-between;align-items:center;padding:10px 0;border-bottom:1px solid var(--rule);gap:16px;min-width:0}
.cart-item-name{flex:1;min-width:0;font-size:0.92rem}
.cart-item-price{font-variant-numeric:tabular-nums;color:var(--brand);font-weight:600;min-width:80px;text-align:right}
.cart-total{display:flex;justify-content:space-between;align-items:center;padding:14px 0;border-top:2px solid var(--text);margin-top:14px;font-family:var(--font-head);font-size:1.3rem;font-weight:700;gap:16px;min-width:0}
.cart-total span:last-child{font-variant-numeric:tabular-nums;min-width:80px;text-align:right}

/* KDS */
.kds-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;padding:16px;height:calc(100vh - 64px);overflow:hidden}
@media(max-width:1200px){.kds-grid{grid-template-columns:repeat(3,1fr)}}
@media(max-width:700px){.kds-grid{grid-template-columns:repeat(2,1fr)}}
.kds-col{background:var(--bg-alt);border-radius:14px;padding:12px;display:flex;flex-direction:column;overflow:hidden;border-top:4px solid var(--brand)}
.kds-col h4{font-size:0.85rem;letter-spacing:0.12em;text-transform:uppercase;color:var(--muted);margin-bottom:10px;display:flex;justify-content:space-between}
.kds-col h4 span{color:var(--brand);font-weight:700}
.kds-tickets{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:8px}
.kds-ticket{background:var(--bg);border:1px solid var(--rule);border-radius:10px;padding:10px 12px;cursor:pointer;transition:all 0.2s}
.kds-ticket:hover{transform:translateY(-2px);border-color:var(--brand)}
.kds-ticket .pet{font-family:var(--font-head);font-weight:600;font-size:1rem;margin-bottom:2px}
.kds-ticket .breed{font-size:0.76rem;color:var(--muted);margin-bottom:6px}
.kds-ticket .timer{font-size:0.78rem;font-variant-numeric:tabular-nums;color:var(--brand);font-weight:600}
.kds-ticket .svc{font-size:0.76rem;color:var(--muted);margin-top:4px}
.kds-ticket.warn{border-color:#e57373;background:rgba(229,115,115,0.08)}
.kds-ticket.warn .timer{color:#c62828}

/* Calendar / reservations table */
.cal-shell,.res-shell{padding:24px;max-width:1200px;margin:0 auto}
.cal-grid{display:grid;grid-template-columns:60px 1fr;gap:0;border:1px solid var(--rule);border-radius:14px;overflow:hidden;background:var(--bg)}
.cal-hour{padding:14px 10px;font-size:0.78rem;color:var(--text);font-weight:600;border-bottom:1px solid var(--rule);background:var(--bg-alt);text-align:right}
.cal-slot{padding:14px 16px;border-bottom:1px solid var(--rule);display:flex;flex-wrap:wrap;gap:6px;min-height:64px}
.cal-appt{background:color-mix(in srgb,var(--brand) 12%,var(--bg));border:1px solid var(--brand);color:var(--brand-dark);border-radius:8px;padding:6px 10px;font-size:0.82rem;font-weight:500}
.res-table{width:100%;border-collapse:collapse;background:var(--bg);border:1px solid var(--rule);border-radius:14px;overflow:hidden}
.res-table th{background:var(--bg-alt);text-align:left;padding:12px 14px;font-size:0.78rem;letter-spacing:0.1em;text-transform:uppercase;color:var(--muted);font-weight:600;border-bottom:1px solid var(--rule)}
.res-table td{padding:14px;font-size:0.92rem;border-bottom:1px solid var(--rule);font-variant-numeric:tabular-nums}
.res-table tr:hover{background:var(--bg-alt)}
.res-status{display:inline-block;padding:4px 10px;border-radius:999px;font-size:0.72rem;font-weight:600;letter-spacing:0.05em;text-transform:uppercase}
.res-status.confirmed{background:rgba(76,175,80,0.15);color:#1b5e20}
.res-status.pending{background:rgba(255,152,0,0.15);color:#7a4f00}
.res-status.canceled{background:rgba(229,115,115,0.15);color:#7c1f1a}

/* Hide chat-only on small */
@media(max-width:600px){.cp-chat-panel{right:8px;left:8px;width:auto}}

/* ============================================================
   ENGINE V2 — Quick Price Quote redesign
   ============================================================ */

/* Breed search dropdown */
.dt-breed-wrap{position:relative;max-width:520px;margin:0 auto 18px}
.dt-breed-input{width:100%;padding:18px 22px;border-radius:14px;border:2px solid var(--rule);background:var(--bg);color:var(--text);font-family:inherit;font-size:1.05rem;transition:all 0.2s;font-weight:500}
.dt-breed-input:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px color-mix(in srgb,var(--brand) 14%,transparent)}
.dt-breed-list{position:absolute;left:0;right:0;top:calc(100% + 4px);background:var(--bg);border:1px solid var(--rule);border-radius:14px;max-height:340px;overflow-y:auto;box-shadow:0 18px 60px rgba(0,0,0,0.18);z-index:50;display:none}
.dt-breed-list.open{display:block}
.dt-breed-item{padding:12px 18px;cursor:pointer;border-bottom:1px solid var(--rule);display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:0.95rem;transition:background 0.12s}
.dt-breed-item:last-child{border-bottom:0}
.dt-breed-item:hover,.dt-breed-item.kbd-focus{background:color-mix(in srgb,var(--brand) 8%,var(--bg))}
.dt-breed-item .breed-name{font-weight:500}
.dt-breed-item .breed-tag{font-size:0.7rem;letter-spacing:0.08em;text-transform:uppercase;color:var(--muted);background:var(--bg-alt);padding:3px 8px;border-radius:999px;font-weight:600;flex-shrink:0}
.dt-breed-item .breed-tag.tier-D,.dt-breed-item .breed-tag.tier-E{color:var(--brand);background:color-mix(in srgb,var(--brand) 12%,var(--bg))}
.dt-breed-item .breed-tag.tier-B{color:#1d4e89;background:#e7f0fa}
.dt-breed-summary{margin-top:14px;padding:14px 18px;background:var(--bg-alt);border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:0.92rem;flex-wrap:wrap}
.dt-breed-summary b{color:var(--brand);font-family:var(--font-head)}
.dt-breed-summary .change{cursor:pointer;color:var(--brand);font-size:0.78rem;letter-spacing:0.1em;text-transform:uppercase;font-weight:600;border:0;background:none;padding:0;font-family:inherit}
.dt-breed-summary .change:hover{text-decoration:underline}

/* Big eyebrow note (no-shave warning, tier explanation, etc.) */
.dt-note{margin:14px 0;padding:14px 18px;border-radius:12px;font-size:0.9rem;line-height:1.55}
.dt-note.warn{background:#fff7e6;border:1px solid #f3c46a;color:#7a4f00}
.dt-note.info{background:color-mix(in srgb,var(--brand) 8%,var(--bg));border:1px solid color-mix(in srgb,var(--brand) 25%,transparent);color:var(--brand-dark)}
.dt-note b{display:block;margin-bottom:4px;font-family:var(--font-head)}

/* Service / cut tile improvements */
.dt-tile.locked{opacity:0.4;cursor:not-allowed;position:relative}
.dt-tile.locked::before{content:"🔒";position:absolute;top:8px;left:10px;font-size:0.85rem;opacity:0.6}
.dt-tile-badge{display:inline-block;font-size:0.62rem;letter-spacing:0.12em;text-transform:uppercase;color:var(--brand);background:color-mix(in srgb,var(--brand) 12%,var(--bg));padding:2px 8px;border-radius:999px;font-weight:700;margin-top:5px}
.dt-tile-badge.premium{color:#7a4f00;background:#fff2d4}
.dt-tile-default-pill{position:absolute;top:8px;right:10px;font-size:0.6rem;letter-spacing:0.1em;text-transform:uppercase;color:#fff;background:var(--brand);padding:2px 7px;border-radius:999px;font-weight:700}

/* Length picker (chip row) */
.dt-chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0 16px}
.dt-chip{padding:9px 16px;border:1.5px solid var(--rule);border-radius:999px;font-size:0.85rem;font-weight:500;cursor:pointer;background:var(--bg);transition:all 0.15s}
.dt-chip:hover{border-color:var(--brand);color:var(--brand)}
.dt-chip.selected{background:var(--brand);color:#fff;border-color:var(--brand)}
.dt-chips-label{font-size:0.78rem;letter-spacing:0.12em;text-transform:uppercase;color:var(--muted);font-weight:600;margin-bottom:6px;display:block}

/* Behavior multi-select tiles */
.dt-multi-tiles .dt-tile.selected::after{content:"✓"}

/* Included add-ons (small grey chips) */
.dt-included-row{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:18px;padding:12px 14px;background:var(--bg-alt);border-radius:12px;align-items:center}
.dt-included-label{font-size:0.7rem;letter-spacing:0.14em;text-transform:uppercase;color:var(--muted);font-weight:700;margin-right:6px}
.dt-included-chip{font-size:0.78rem;color:var(--muted);background:var(--bg);padding:4px 10px;border-radius:999px;border:1px solid var(--rule)}
.dt-included-chip::before{content:"✓ ";color:#4caf50;font-weight:700}

/* Pet name input on final */
.dt-pet-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:12px 0 22px}
@media(max-width:600px){.dt-pet-fields{grid-template-columns:1fr}}
.dt-pet-fields label{display:block;font-size:0.72rem;letter-spacing:0.12em;text-transform:uppercase;font-weight:600;color:var(--muted);margin-bottom:6px}
.dt-pet-fields input,.dt-pet-fields textarea{width:100%;padding:11px 14px;border-radius:10px;border:1px solid var(--rule);background:var(--bg);color:var(--text);font-family:inherit;font-size:0.95rem}
.dt-pet-fields textarea{min-height:60px;resize:vertical}

/* RESULT — customer card */
.qr-customer{background:linear-gradient(180deg,color-mix(in srgb,var(--brand) 8%,var(--bg)) 0%, var(--bg) 100%);border:1px solid var(--rule);border-radius:20px;padding:36px 28px;margin-bottom:24px;text-align:center;position:relative;overflow:hidden}
.qr-customer::before{content:"";position:absolute;top:-60px;right:-60px;width:240px;height:240px;background:radial-gradient(circle,color-mix(in srgb,var(--accent) 35%,transparent),transparent 70%);pointer-events:none}
.qr-eyebrow{font-size:0.72rem;letter-spacing:0.28em;text-transform:uppercase;color:var(--muted);font-weight:700;margin-bottom:10px;position:relative}
.qr-pet{font-family:var(--font-head);font-weight:600;font-size:1.35rem;color:var(--text);margin-bottom:10px;position:relative}
.qr-price{font-family:var(--font-head);font-weight:700;font-size:clamp(2.8rem,8vw,4.6rem);color:var(--brand);line-height:1;margin-bottom:8px;font-variant-numeric:tabular-nums;position:relative}
.qr-time{font-size:0.95rem;color:var(--muted);margin-bottom:18px;position:relative}
.qr-summary{display:grid;grid-template-columns:1fr 1fr;gap:8px;text-align:left;background:var(--bg);border:1px solid var(--rule);border-radius:14px;padding:16px 18px;margin:18px 0;position:relative;font-size:0.88rem}
@media(max-width:540px){.qr-summary{grid-template-columns:1fr}}
.qr-summary div{display:flex;justify-content:space-between;align-items:center;gap:12px;min-width:0}
.qr-summary span:first-child{color:var(--muted)}
.qr-summary span:last-child{font-weight:600;color:var(--text);text-align:right;font-variant-numeric:tabular-nums}
.qr-finepr{font-size:0.78rem;color:var(--muted);margin-top:8px;position:relative;line-height:1.5}
.qr-cta-row{display:flex;gap:12px;justify-content:center;flex-wrap:wrap;margin-top:18px;position:relative}
.qr-cta-primary{padding:14px 32px;background:var(--brand);color:#fff;border-radius:999px;font-size:0.82rem;font-weight:700;letter-spacing:0.16em;text-transform:uppercase;cursor:pointer;border:0;transition:all 0.2s;text-decoration:none;display:inline-flex;align-items:center;gap:8px}
.qr-cta-primary:hover{background:var(--brand-dark);transform:translateY(-2px);box-shadow:0 10px 26px rgba(0,0,0,0.18);color:#fff}
.qr-cta-ghost{padding:14px 28px;background:transparent;color:var(--muted);border-radius:999px;font-size:0.78rem;font-weight:600;letter-spacing:0.12em;text-transform:uppercase;cursor:pointer;border:1px solid var(--rule);transition:all 0.2s}
.qr-cta-ghost:hover{color:var(--text);border-color:var(--text)}

/* CUTTER TICKET — utilitarian, mono */
.qr-ticket-wrap{margin-top:32px}
.qr-ticket-toggle{font-size:0.74rem;letter-spacing:0.18em;text-transform:uppercase;color:var(--muted);font-weight:700;cursor:pointer;display:inline-flex;align-items:center;gap:8px;background:none;border:0;padding:6px 0;font-family:inherit}
.qr-ticket-toggle:hover{color:var(--brand)}
.qr-ticket-toggle::before{content:"▸";display:inline-block;transition:transform 0.2s}
.qr-ticket-toggle.open::before{transform:rotate(90deg)}
.qr-ticket{font-family:'JetBrains Mono','SF Mono','Menlo',monospace;background:#0e0a18;color:#d8d2e8;padding:24px 22px;border-radius:14px;font-size:0.78rem;line-height:1.7;margin-top:14px;border:1px solid #2a2440;display:none;overflow-x:auto}
.qr-ticket.open{display:block}
[data-theme="dark"] .qr-ticket{background:#1a1428;color:#e3dcf2}
.qr-ticket .tk-row{display:flex;justify-content:space-between;gap:14px;border-bottom:1px dashed #2a2440;padding:6px 0}
.qr-ticket .tk-row:last-child{border-bottom:0}
.qr-ticket .tk-section{margin-top:14px;border-top:2px solid #44366d;padding-top:10px;font-weight:700;color:#fbe09b;letter-spacing:0.1em;text-transform:uppercase;font-size:0.72rem}
.qr-ticket .tk-section:first-child{margin-top:0;border-top:0;padding-top:0}
.qr-ticket .tk-warn{color:#ffb3a7;font-weight:700}
.qr-ticket .tk-good{color:#7fe2a8}
.qr-ticket .tk-mute{color:#7a7088}
.qr-ticket .tk-print{margin-top:18px;padding-top:14px;border-top:2px solid #44366d;display:flex;justify-content:space-between;align-items:center}
.qr-ticket .tk-print button{background:transparent;color:#fbe09b;border:1px solid #44366d;padding:8px 18px;border-radius:999px;font-family:inherit;font-size:0.7rem;letter-spacing:0.16em;text-transform:uppercase;font-weight:700;cursor:pointer}
.qr-ticket .tk-print button:hover{background:#44366d;color:#fff}

/* HERO refinements */
.hero{padding:140px 24px 90px;min-height:80vh}
.hero h1{font-size:clamp(2.6rem,6.4vw,4.8rem);margin-bottom:14px}
.hero-tagline{font-size:1.2rem;line-height:1.6;font-weight:300;max-width:640px;margin-bottom:36px}
.hero-trust{display:flex;gap:32px;justify-content:center;flex-wrap:wrap;margin-top:46px;padding-top:24px;border-top:1px solid rgba(255,255,255,0.18)}
.hero-trust div{font-size:0.82rem;color:rgba(255,255,255,0.85);font-weight:300}
.hero-trust div b{display:block;font-family:var(--font-head);font-weight:600;font-size:1.6rem;color:#fff;margin-bottom:2px}

/* Section header — tightened */
.section{padding:80px 24px}
.section-header{margin-bottom:44px}
.section-header p{font-size:1rem}

/* Step number progress label */
.dt-step-num{font-size:0.7rem;letter-spacing:0.22em;font-weight:700;color:var(--brand);margin-bottom:12px;display:flex;align-items:center;gap:10px}
.dt-step-num::before{content:"";display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--brand)}

/* Mobile tightening */
@media(max-width:560px){
  .dt{padding:24px 18px;border-radius:18px}
  .dt-grid{gap:10px;grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}
  .dt-tile{padding:14px 10px;border-radius:12px}
  .dt-tile-icon{font-size:1.8rem}
  .dt-tile-title{font-size:0.88rem}
  .dt-tile-sub{font-size:0.68rem}
  .dt-actions{margin-top:18px}
  .dt-back,.dt-next{padding:11px 22px;font-size:0.74rem}
  .qr-customer{padding:24px 16px}
  .qr-summary{padding:14px 14px;font-size:0.82rem}
}

/* Print stylesheet for cutter ticket */
@media print{
  body > *:not(#estimator){display:none !important}
  .nav,.hero,#services,#book,#contact,footer,.cp-chat-fab,.cp-chat-panel,.section-header,.qr-customer,.qr-ticket-toggle,.dt-progress,.dt-step:not(.active),.dt-pet-fields,.qr-cta-row{display:none !important}
  .qr-ticket{display:block !important;background:#fff !important;color:#000 !important;border:1px solid #000 !important;font-size:11pt}
  .qr-ticket .tk-section{color:#000 !important;border-top:1.5px solid #000 !important}
  .qr-ticket .tk-row{border-bottom:1px dashed #888 !important}
  .qr-ticket .tk-warn{color:#a00 !important}
  .qr-ticket .tk-print{display:none !important}
}