Concierge Pilot
Hear how our automated receptionist sounds (972) 360-9647 // 2-min demo
Answers every call
Powers your website
Handles every chat
Captures every order
Books every customer
Holds every reservation
Runs your POS
Drives the kitchen display
Manages your CRM
Wrangles your reviews
Sends your marketing
Tracks your analytics
Runs your accounting
Counts your inventory

Automate your business — all on one platform.

Your phone, website, chat, orders, bookings, reservations, POS, kitchen display, CRM, reviews, marketing, analytics, accounting, and inventory — all on one database, all talking to each other. Built for businesses that are tired of stitching multiple apps together.

Toast POS Mailchimp Podium OpenTable Square POS HubSpot Answering service Birdeye QuickBooks Calendly Yelp Ads Constant Contact Mindbody Toast POS Mailchimp Podium OpenTable Square POS HubSpot Answering service Birdeye QuickBooks Calendly Yelp Ads Constant Contact Mindbody
0+
Tools replaced
$0
Platform fee on card volume
0
Database · one bill · one team
0/7
AI receptionist on call
The real cost

See what an unanswered phone is costing you.

Drag the sliders. This is the revenue walking out the door every month while calls and web leads go unanswered.

Open calculator full-screen ↗
Or use a calculator built for your trade
Dentist Plumber Salon / Spa Auto Repair HVAC / Electrical Pet Grooming

Autopilot — your business buys what it needs, when it needs it, with rules you set.

When inventory drops below the threshold you set, Concierge Pilot drafts a restock order from a supplier you pre-approved and pays it from your connected business bank account. You configure the rules — supplier list, daily spend cap, approval threshold. Under your cap: executes automatically. Over your cap: texts you first. No surprise charges. Ever.

YOU SET THE RULES
Approved supplier list. Daily and monthly spend caps. SMS approval threshold. Time windows. Category restrictions. Configure once, runs forever.
SYSTEM EXECUTES
Inventory drops below par → draft order to your approved supplier → auto-execute under your cap or text you for approval above it. Every action logged.
YOUR MONEY, YOUR BANK
Pays directly from your connected business checking account via Plaid — never a third-party wallet. Every purchase logged, every receipt texted to you. Pause or cancel any order from your dashboard, instantly.
REAL EXAMPLE · SUNDAY NIGHT BAR
Saturday's slammed. By Sunday morning Tito's is down to 1 bottle. Autopilot sees it, drafts an order to Republic National for 6 bottles at $132, checks the rule (under $300 = auto-approve), pays from your connected business account, texts the owner the receipt. Total time: 12 seconds. Owner did nothing. Bar is stocked for the next weekend before Monday opens.
See it live → Book a demo Powered by Plaid bank connect · Built on the Agentic Commerce Protocol
Live AI receptionist · 120-second demo

Hear it for yourself.

Call our demo line and pick any business — barbecue restaurant, HVAC, salon, dentist, groomer. Ask anything a real customer would ask. Same AI that answers your phones once you sign up.

// Calls capped at 120 seconds — pick a vertical and dive in
What you get

Every tool your business needs. All on one platform.

We replace 8 disconnected apps with one system. Customer orders from your site, lands in your kitchen, charges their card, and auto-asks for a Google review — without you lifting a finger.

Phone Agent (24/7)
Never miss a call. Answers every one — takes orders, books appointments, answers FAQ. Per-tenant number. Sounds like a person.
Chat agent that takes orders
Customers type "I want 20 scoops for a soccer party Saturday" — your chat agent books it, captures the deposit, and fires the order to the kitchen.
Forecasting + deep analytics
Pro Intelligence predicts where your revenue is heading — slow days to staff down, demand spikes to prep for, which products to push. It synthesizes your orders with weather, holidays, and local events. Not another dashboard you ignore.
Agentic-ready website
Built for the agent-to-agent internet. When a customer's assistant calls, texts, or browses on their behalf — "book me a table," "order 20 scoops" — your site responds like a person would. Menu, hours, photos, chat agent, online ordering all included. Clean on every phone. No Wix, no Squarespace, no WordPress plugin hell.
Found by AI, not just Google
Google Maps shows businesses by distance. AI tools — ChatGPT, Claude, Apple Intelligence — read your site's structured data and recommend you based on what you offer. We ship every Concierge Pilot site with the schema, FAQ markup, service pages, and NAP consistency AI agents look for. Bake it in once, get found by every AI that comes looking.
Bookings + reservations
Customers book appointments, pickups, and reservations themselves — right from your website, chat agent, or phone agent. Deposits captured at booking. Calendar synced everywhere. No more phone tag.
Reputation on autopilot
Every happy customer auto-asked for a Google review. Happy → public. Unhappy → your inbox first, so you fix it before they post.
Smart CRM
Every customer auto-tracked from their first order. See your regulars, top spenders, who to call when you launch something new. No spreadsheets.
Marketing Agent
Writes your Instagram and Facebook posts — with images. You approve, we post. Plus SMS + email broadcasts that actually go out.
Finance Concierge — AI accountant
A separate AI that runs your books. Every order, booking, and deposit posts to a live double-entry ledger automatically — then the AI explains why your numbers moved, reconciles bank to books, and drafts entries you approve. Your P&L is current today, not "wait till Monday." (Different from Pro Intelligence, which runs your operations.)
One brain across every tool
Your chat agent, phone agent, and marketing agent all share one brain that knows your menu, hours, brand voice, competitors, and local market.
Kitchen Display + Inventory + POS
Every order — chat agent, phone, walk-in — hits the same Kitchen Display. Station routing, aging colors, course firing. Inventory decrements automatically as tickets fire. Tablet POS for walk-ins.
Payments built in
Stripe + Square + Apple Pay + Google Pay + QR handoff + paper-check auth. Split checks, tips, comps, deposits — all handled.
Autopilot — agentic ordering
Inventory drops below your par level. The system drafts a restock order to a supplier you pre-approved and pays it from your connected business bank account — auto under your cap, SMS-approval above. You set the rules. The system stays inside them.
Real-Time P&L
Bank transactions auto-categorize into food cost, labor, occupancy, and net profit % live every day. No more waiting on a monthly bookkeeper. Plaid + your POS + your team_shifts all feed one dashboard.
Event ticketing + door scanner — powered by Arpejo
Sell tickets to your live events directly — no Eventbrite, no StubWire taking a cut. Tier-priced GA / VIP / table seats. Stripe checkout, QR codes, door scanner for staff. You keep every customer's email and phone. See Arpejo →
Jigger — bar inventory + AI loss detection
Snap a photo of the bar at open and close. AI counts every bottle, calculates pour variance against POS sales, flags shrinkage in dollars. Catches over-pouring, comp abuse, and missing inventory before it hits your bottom line.
Floor Designer + premium seating
Drag-and-drop your floor plan. Mark tables as combinable, set premium pricing for stage-front or VIP zones, name combined-seat groups. Real-time multi-editor — your host stand and your reservation page see the same map instantly.
Executive Dashboard
Bird's-eye view of every operating system at once — POS, KDS, inventory, tickets, reviews, AR phone calls, GBP performance. Anomaly detection in plain English. Ask questions in natural language, get SQL-grounded answers.
AI SEARCH OPTIMIZATION (AISO) · INCLUDED IN EVERY TIER

Your business, readable to every AI agent shopping on a customer's behalf.

Agentic commerce is here — ChatGPT, Claude, and Apple Intelligence are already shopping for customers, recommending businesses, and booking appointments without the customer ever opening a browser. On most websites, they hit a wall of text and guess wrong. On yours, they find structured, trusted data — and pick you.

01
AI is already shopping for people.
When customers ask ChatGPT or Claude to find a plumber, a brisket place, a groomer near them — they don’t scroll Google anymore. They take the AI’s recommendation. Anthropic’s OpenClaude saw 125,000 payment-skill downloads in twelve weeks. Stripe’s in-app checkout with Meta is shipping. Apple Intelligence is next.
02
Your site is invisible to it today.
When AI looks at most small-business websites, it’s squinting at paragraph text trying to guess your prices, hours, and services. It guesses wrong half the time, then recommends someone else. Toast, Square, Wix, GoDaddy — none of them ship structured data the agents can trust. Your competitors are walking around invisible.
03
We make you readable. They’re still text.
Every Concierge Pilot site ships with a hidden machine-readable feed — like a barcode for your business. When a customer’s AI assistant comes looking, it pulls a perfect, trusted list of every service, every price, your hours, your booking link, your phone, your real address. It picks you over the competitor whose website is a wall of text.
// IT MAINTAINS ITSELF
You don’t keep a second copy of anything. Your menu changes, your services change, your hours change — the AI version updates the same instant your real one does. It’s pulled live from your Concierge Pilot system every time an agent asks.
$102,200
Yearly revenue lost to missed calls — 10 missed calls/day × 35% would buy × $80 avg × 365 days
75%
Of callers won't leave a voicemail — they call the next businessSource: Consumer Reports
8+
Separate software tools small businesses stitch together
24/7
Customers texting, calling, and scrolling — while you sleep
The 24/7 Advantage

Be the only business in town that's open when everyone else is closed.

Most of your competition stops answering at 5pm. The customers who try to call them after work — when they finally have a free minute — give up and call the next business. Make sure that next business is yours.

Hear our agent answer a real call → (972) 360-9647 · 120s
The Problem

Customers call when you're closed.

Working people can't call during their workday. They reach for the phone after 5pm, on weekends, during lunch — exactly when you can't pick up.

  • After 5pm — nobody's answering
  • Weekends — closed sign on the door
  • Lunch hours — staff is busy
  • Dozens of missed calls a day — every single day
The Solution

An AI receptionist that's open 24/7.

Concierge Pilot's Phone Agent picks up every call, sounds like a real human, and books appointments straight onto your calendar — at 11pm, on Sundays, during your busiest lunch.

  • Always answers — first ring, every ring
  • Always books — pushes to the calendar
  • Never sick, never on break, never quits
  • Sounds like a person — your customers won't know
Cost Comparison

Cheaper than a human. Works 5× harder.

Concierge Pilot
$497 /mo
24/7 · books · texts · never quits
Human Receptionist
$4–5K /mo
9–5 only · benefits · sick days
10× cheaper, books appointments after-hours that a human never could.
Revenue Impact

The math doesn't lie.

Capture just 30 extra calls a day
× 30 days = 900 calls a month
× 50% conversion = 450 new customers
× $100 average ticket = $45,000 added revenue / month
Even at 10 missed calls a day and an $80 ticket, it pays for itself 30× over the first month.
Operate · the core platform

Simple pricing. No setup fees.
No contracts.

The platform that runs your day-to-day — website, bookings, online ordering, CRM, and communications. Every tier includes 2,000 SMS and unlimited email. Month-to-month. Cancel anytime.

Most businesses replace $1,500–$3,000/month in software with Concierge Pilot.

See what you're losing without it →
Concierge Intelligence

The platform runs your business.
This runs your judgment.

These aren't add-ons — they're the intelligence layer that sits on top of any plan. A digital analyst, an AI accountant, and an autonomous buyer, each working off the data you already have. Run one, run all three. They're the difference between software that records what happened and software that tells you what to do next.

Pro Intelligence · operations
Your digital analyst
Revenue trends, slow days, your best products and customers, margin on everything you sell — turned into plain-English answers and weekly reports on autopilot. Forecasts your busy and slow stretches and tells you when to staff up, restock, and what to push.
Replaces a part-time analyst and a wall of dashboards you ignore.
$349/moAdd it →
Finance Concierge · the books
Your AI accountant
A dedicated AI that runs your books on the same database as your orders. Live double-entry ledger, P&L, balance sheet, AR/AP, sales tax — plus a controller that explains why your numbers moved, reconciles bank to books, and drafts the correcting entries for you to approve. Your CPA logs in directly.
Replaces QuickBooks and the bookkeeper.
from $499/moSee pricing →
Autopilot · procurement
Your autonomous buyer
Your business buys what it needs before it runs out — without you touching anything. When inventory drops below the level you set, it drafts a restock order to a pre-approved supplier and pays from your connected account. Under your daily cap: executes in seconds. Over it: texts you first. Every purchase logged.
Replaces the hours you lose to reordering — and the stockouts you don't catch.
Best value · all three
Concierge Intelligence — Complete
Analyst, accountant, and autonomous buyer together — one price, one switch. The full stack for operators who run all three.
from $999/mo
vs $1,148 separately
Get all three →
Finance Concierge · priced by revenue, per location
Cheaper than a bookkeeper. Smarter than a controller.
Under $1M revenue$499/mo
$1M – $5M$999/mo
$5M – $15M$2,499/mo
$15M+Custom

Priced per location. Running multiple locations? See Multi-Location Command below for the group-wide view.

Layer onto any tier. No setup fees, no contracts — same as the platform.

Enterprise · multi-location

Multi-Location Command

Custom
From $2,500 / mo
per-location plans required

For groups running multiple locations. Each location runs its own Concierge Pilot plan; Multi-Location Command is the intelligence layer across all of them — one place to see margins, labor, vendor costs, and forecasts for every store, and to act on the whole group at once.

Cross-location P&L, margin, and labor — every store, one screen
Vendor-cost comparison across stores — catch price creep, push back on hikes
Group-wide demand forecasting and staffing guidance
Consolidated Finance Concierge — one ledger view across every location
Autopilot purchasing rules and caps managed at the group level
Rank locations against each other — find your best operators and your laggards
One executive command bar to query the entire group in plain English
Priority onboarding and a dedicated account contact
Book a strategy call → Priced on location count and which intelligence layers you run.
The group layer adds to your per-location plans — it never replaces them.
Operational add-ons

Round out any tier.

Marketing Suite
Everything that brings new customers in: Lead Capture (forms on your site, dashboards, follow-ups), Marketing Agent (writes your social posts, runs SMS + email broadcasts, knows your brand voice), and Sales Enablement (proposals, follow-up sequences, nurture cadences). Replaces $2K–$3K/mo agency retainers and a Klaviyo + Mailchimp + Buffer + HubSpot stitch-together.
+$450/mo
Buy Now →
Phone Agent — ElevenLabs voice
Answers every call 24/7 — takes orders, books appointments, answers menu and hours questions, knows your pricing. Sounds like a real person. 1,000 minutes/month included. Additional minutes 20¢/min.

Hear it live: call (972) 360-9647
+$450/mo
Buy Now →
Inventory Management
Snap a photo of any supplier invoice and we log it automatically. Track what everything costs, get alerted before you run low, and see how your suppliers' prices move week to week so you can push back on hikes. Works for any inventory — food, retail stock, supplies, equipment, merch.
+$450/mo
Buy Now →
Always-On Front Desk
Every call that goes unanswered is instantly routed into your booking chat. The caller gets a text within seconds with a link that opens straight into your chat agent — already knowing their phone number — to book, reschedule, ask a question, or place an order. Captures the after-hours, lunch-rush, and "we were slammed" calls you would have lost.

Requires Tier 2 or Tier 3 — it routes callers into the chat agent that books, so the booking chat has to be live on your site. Already included if you have the full Phone Agent ($450/mo) add-on.
+$150/mo
Buy Now →
Bring Your Own Twilio (BYOT)
Switch SMS provider in CommandHub Settings → SMS Provider. Use your own Twilio, pay Twilio directly, we charge $0 for SMS. 2,000 SMS/mo included on shared; $0.04/msg overage.
Free
Our Work

Real businesses. Click around.

Every link below opens something a real customer would interact with — running, in production, today.

Hibachio
Midlothian + Waxahachie, TX
Restaurant
Jalapeño's Lemon Pepper
Midlothian, TX
Restaurant
Midlo Scoops
Midlothian, TX
Ice Cream
All About Dogs
Midlothian, TX
Dog Grooming
Sister product · Live music venues

Sell the ticket. Own the fan.

If you host live music, you need more than a POS. Arpejo is the fan-engagement OS for live-music venues — built on Concierge Pilot, but loaded with everything you need to fill the room and keep them coming back.

$0
Ticket platform fee. Fans pay the processing — you keep the ticket revenue.
85%
Of merch + tip revenue goes straight to the artist. 15% covers Stripe + venue ops.
100%
Of the customer list is yours. Email, phone, photos, setlist votes — all yours, forever.
30+
Modules in one: tickets, merch, fan profiles, setlist voting, stamp gallery, open mic, year recap.
See Arpejo live → Walk the demo Already running at Union 28 · Aaron Watson 5/3
FAQ

Got questions? We have answers.

Browse common questions or ask our AI assistant anything.

Do I have to give up my current website?
No. If you want, we rebuild yours better. If you already love yours, we install the chat agent and ordering system into the site you have. Either way works.
What happens when I cancel?
You own your data. We export every customer, order, and review to CSV. If you registered a domain through us, we push-transfer it back to you. No lock-in, no hostage situation.
Do I need to learn the tech or prompt anything?
No. We research your business and set up the brain for you during onboarding. You just answer customer questions when escalations come in. The system does the heavy lifting.
What if my staff is older and hates tech?
The only thing your staff touches is the Kitchen Display (tap "Ready" when an order is done) and the POS tablet (looks like Toast/Square). No typing, no passwords per shift. Training takes 20 minutes.
How is this different from GoHighLevel / HubSpot / Podium?
They're tools. We're a platform built for your vertical. Orders, kitchen, phone, reviews, marketing — all on one database from day one. No plugin stacking, no 8 logins, no "upgrade to connect these two features." Plus: our sites are agent-ready (llms.txt + Schema.org) so other assistants can order from you directly.
I'm in a small town. Will this work for me?
Concierge Pilot was built specifically for small-town independents. Our first customer is in Midlothian, TX (pop. 30K). We auto-research your local market, competitors, and seasonality at signup. You don't have to teach it anything.

Stop stitching 8 apps together.

One system. One bill. Every tool your business needs. Live in 24 hours.

Book a 15-min demo