Arpejo
ArpejoTM
// The fan engagement OS for live-music venues

Sell the ticket.
Own the fan.

Eventbrite and StubWire end the relationship at checkout. Arpejo turns every ticket into the front door of a year-round fan loop — collectible show stamps, photo wall, AI booking that learns from your fans' Spotify, in-app merch, tips, meetups, loyalty cards, and the audience CRM that's actually yours.

$0
Ticket platform fee
15%
Merch + tips · 85% to artist
100%
Customer list yours
30+
Modules in one platform

Big platforms sell you a ticket button. Arpejo sells you the year between tickets.

When a fan walks out of your venue, Eventbrite forgets them. Arpejo just got started. Their show poster becomes a stamp on their profile. Their photos go on your wall. Their Spotify tells you who to book next. The next time you put a show up, they already know.

// Three sides of the room

Built for the fan, the venue owner, and the artist.

Most platforms pick one. Arpejo runs all three on a single database — every action by a fan, owner, or artist updates the same record in real time.

// Fan side

Reasons to come back.

  • Show stamps — collectible vinyl-record poster minted automatically when they scan in at the door
  • Photo wall — their show pics on the venue's gallery; friends tag friends
  • Friends + DMs — find people going to the same show, message them, plan a meetup
  • Spotify player — full Web Playback SDK on their profile
  • Order from your seat — QR at the table, food and drinks delivered without leaving the show
  • Tip the artist — Stripe Connect, fans send $5–$50 with a one-line message
  • Loyalty + free-ticket punch card — N shows attended = free ticket, auto-applied
  • Refer a friend — 10% of friend's ticket back as credit
// Venue owner side

The audience CRM the others won't give you.

  • Customer list — name, email, phone, city, lifetime spend, last order. CSV export anytime.
  • AI booking predictions — powered by your fans' real Spotify listening + Ticketmaster upcoming-tour data
  • "What your fans listen to" leaderboard — pure raw audience-taste data, no AI mix
  • Audience email + SMS blasts — segment by event attendance, send up to 200/blast
  • Photo gallery moderation — auto-publish toggle or staff-approved queue
  • Post-show surveys — auto-emailed 24h after each show, NPS-style score, AI summary of patterns
  • Reviews inbox — Google + Yelp + Facebook in one feed, AI-drafted replies in your voice
  • Open Mic submissions — public form for bands; you approve or decline with a reply email
// Artist side

A reason to come play here.

  • Self-serve dashboard at /artist/ — claim your slug, sign in, manage merch and payouts
  • Stripe Connect onboarding — 85% of merch + tips routes directly to the artist's account
  • Merch grid — products, photos, sizes, stock, mark-shipped workflow
  • Band Rounds — buy a round of drinks for the crowd mid-show; fans claim with a one-time QR at the bar
  • Profile photo + show poster upload
  • Setlist voting feedback — see what fans wanted to hear at encore
// What replaces what

One platform, instead of seven.

Most independent music venues stitch together six or seven tools — ticketing here, email blasts there, photos on Instagram, surveys on Typeform, reviews scattered. Arpejo collapses them into one customer record.

What you used to pay forWhat it costWhat Arpejo does
Ticketing platform fees passed to fans$2–$3 per ticket$0
SMS ticket-delivery upcharge$1 per ticketFree
Customer-list ownershipPlatform owns itYou do
AI booking research tool (Pollstar tier)$700–$5,000 / yearIncluded
Mailchimp / SimpleTexting blast tools$30–$100 / monthIncluded
Typeform / SurveyMonkey post-show$25–$80 / monthIncluded, auto-fires
Reputation aggregator (Birdeye / Podium)$300–$500 / monthIncluded
Loyalty platform$50–$200 / monthIncluded
Door-scanner hardware lease$500+ / yr per scannerAny phone
// Live demo

See it running.

Click any of these links to see the same pages your venue would have, with live data.

// Pricing

Simple. Honest.

No platform fee on tickets. We make money the same way you make money — when fans buy stuff at your venue.

$0
Tickets
No platform fee for venue or fan. Stripe processing pass-through only (~2.9% + 30¢, same as you'd pay anyway).
15%
Merch + tips
85% direct to the artist via Stripe Connect. Arpejo's cut covers fulfillment software, AI tooling, and product development.
$0
Everything else
CRM, AI booking, surveys, review inbox, blast tools, loyalty, photo wall, fan profiles, door scanner. All included.

// Custom volume pricing for multi-venue groups. Talk to us

// Questions venues ask

The honest FAQ.

How is Arpejo different from Eventbrite or StubWire?

Eventbrite and StubWire are ticketing companies. Once the ticket is sold, the relationship is over — you don't get the customer list, and the fan never thinks about your venue until you happen to advertise. Arpejo treats the ticket as the front door to a year-round fan relationship. Every show becomes a collectible stamp on the fan's profile. Their photos go on your venue's wall. They tip the artist. They order food from their seat. They vote on the setlist. Their Spotify listening tells you who to book next. The ticket is just the start.

What about the artist? Why would they care?

Artists get a self-serve portal at /artist/ where they can claim their booked slug, run their own merch, accept tips, and pay out 85% of every dollar to their connected Stripe account — better economics than any merch table at a venue and zero of the friction of running a Shopify store. They also see a leaderboard of who at the venue actually listens to them, which is gold for tour routing and setlist planning.

How does the AI booking prediction actually work?

Three signals. (1) Your past show history — who you've booked, what they sold, attendance. (2) Your fans' real Spotify listening — when they create a profile and connect Spotify, we aggregate their top artists and feed that into the prediction. (3) Real upcoming-tour data from Ticketmaster. The AI looks at all three and ranks artists who fit your room, who your fans already listen to, and who are actually touring near you. Not guesses — grounded.

Do fans need to install an app?

No. Arpejo runs entirely in the browser as a Progressive Web App. Buy a ticket at the venue's URL, get a QR code by SMS or email, walk in. After the show, sign in to claim your stamp, see your photos, connect Spotify if you want — no App Store install required.

What hardware do I need at the door?

Whatever phone or tablet your door staff already has. The scanner is a web app — no scanner gun, no proprietary terminal, no leasing fees. Same for the runner queue at the bar and the kitchen display for in-show food orders.

How do I onboard?

It's a guided 30-minute setup with Todd. Connect your Stripe, import your past customer list (CSV), seed your first show, generate your AI booking predictions for fresh ideas. You're live the same day.

// Get in touch

Bring Arpejo to your venue.

30-minute setup. We import your customer list, seed your first show, and you're live the same day. Drop your venue and email — we'll be in touch within a day.

// Or call us directly: (469) 336-7689