Online Pickup · AI Concierge
Skip the line. Open the chat on this site (or any page on hibachio.com), tell the virtual receptionist what you want, give us a pickup time, and we'll have your order bagged and ready when you walk in. No app to download, no account, no hold music.
Works for both Midlothian (402 E Main St) and Waxahachie (503 N Hwy 77). The concierge knows the full menu, calls out daily specials, handles allergy notes, and remembers your last order if you've ordered before. Below: how it works, what makes it fast, FAQs.
Prices below are starting points. Call (469) 336-7689 or use the virtual receptionist for an exact total based on your build.
No. The virtual receptionist runs in your browser — chat panel pops up when you click Order Now. Works on phone, tablet, or laptop.
Both. Pay through Stripe in the chat (saves to your phone for next time), or pay at the counter when you arrive. Your call.
Call (469) 336-7689 anytime. The concierge handles 95% of orders, but if you'd rather talk to the team, the line is staffed during all open hours.
Yes — multiple bowls, mixed proteins, sauce swaps, allergy notes, no-spice, no-garlic, double veggies, sub rice for veggies. If you can say it in plain English, it understands.
Every order is shown back to you for confirmation before it goes to the kitchen. You can edit, swap, or cancel right in chat. The team also reads every ticket before it goes on the grill.
Payments run through Stripe (the same processor used by Lyft, Shopify, and millions of other sites). We never see your full card number — only the last four for receipts.
Skip the line — order with the virtual receptionist, pay through chat, walk in and grab your bag.